Customer Support
Need a quote, want to book, or have a question? We're here to help — and a real person answers.
Open 7 days · 7am–7pm
Call us
(612) 493-2896
Fastest way to reach us
Text us
(612) 493-2896
Send photos for a quick quote
Email us
info@gonehaul.com
We reply within one business day
Ready for a quote?
Tell us what needs hauling and we'll get you a fast, upfront price.
Common questions
How do I get a quote?
Call or text us photos of what needs to go, or use the quote form on our homepage. We'll give you an upfront estimate, then confirm the final price on site before we start.
How does pricing work?
Junk removal is priced mainly by how much room your items take in our truck, plus labor. The estimate we give is just that — an estimate — and we always confirm the final price with you before loading anything.
When do I pay?
Usually right when the job is done. For larger or scheduled jobs we may take a deposit to hold your spot, with the balance due on completion. We accept major cards securely through Stripe.
Can I reschedule or cancel?
Yes — just let us know as early as you can by phone or text and we'll find a new time that works.
What can't you take?
For safety we can't haul hazardous materials like wet paint, chemicals, fuels, oils, asbestos, or medical waste. Not sure about an item? Just ask and we'll point you to a safe option.
How do I stop text messages?
Reply STOP to any text from us to opt out, or HELP for help. Message and data rates may apply.